Support : Ojoy Technologies Pte Ltd

How can we help you today?

Knowledge base

General

FAQ 1

Network Bands and Frequencies Supported

Getting Started 2

Getting started with us

Your account 0

Orders and refunds

Your order 0

FAQs

Shipping FAQs 1

Where do you ship from?

Parts and Services

Parts and Accessories 1

Where can I get spare cables and watch straps?

Warranty Information 1

What are the countries that you can provide warranty coverage?

Information collected

Privacy policy 0

Opt-out policy 0

Community forums

Showing recent updates

Start a new topic

Official Messages

Announcements 0

Sales and offers 0

Community

OJOY Family 1

Inaccuracy of GPS Position

Posted by Mikki.ting, 12 months ago
Last Reply by Daniel Reedy 9 months ago

Feature Requests 2

Remotely Silent/Vibrate the watch

Posted by Thejas Pavithran, about 1 month ago
Last Reply by Thejas Pavithran about 1 month ago
SOS during school mode

Posted by Martin RB, 12 months ago
Last Reply by Thejas Pavithran about 1 month ago

Tips and Tricks 1

Network Bands and Frequencies Supported by OJOY A1 Kids Smartwatch

Posted by PHILIP XIE, about 1 year ago
Last Reply by PHILIP XIE about 1 year ago

Report a problem 12

Not charging

Posted by Jane Chuakay, 11 months ago
Last Reply by Jeremy Kim about 5 hours ago
Can’t connect to WiFi

Posted by Daniel Reedy, 12 months ago
Last Reply by Aline De Rubens MacMartin 7 days ago
Not charging not working

Posted by 이정연, 18 days ago
Last Reply by 이정연 18 days ago

See all 12 topics

Help Desk Software by Freshdesk