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Watch is not working

Dear Staff, I bought the ojoy watch for my son last week. But it is not working without any cause. Please advise me on how to fix the watch.

3 people have this problem

My daughters watch has worked well up to a month ago she can’t speech message to anyone it will connect and disconnect immediately after it can do calls and send pre programmed messages but she can’t do a voice message anymore any tips to fix this problem
I have same problem with watch. Watch is not starting up itself. Please advise
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